Customer support in spotlight as Ring create new role

Customer support in spotlight as Ring create new role
Paul Gorton, who joins Ring as Technical Sales Engineer

Ring, the Leeds-based supplier of vehicle lighting, auto electric and car accessories, has appointed Paul Gorton as the company’s first Technical Sales Engineer.

The company said the addition further enhances the customer experience and provides a more in-depth after sales support service.

A fully qualified auto-electrician, Mr Gorton has more than 40 years’ experience in the automotive sector, having previously worked as Lead Auto Electrician in vehicle conversion and installation.

Building on his knowledge and expertise, he is responsible for providing Ring’s van conversion clients with dedicated support, from initial purchase through to after sales and beyond.

Ian Hay, Specialist Divisions Manager for Ring, said: “Paul’s role has allowed us to offer our van conversion clients technical support with their projects from start to finish, which is proving to be very popular. We are hoping to extend this service to include a wider range of vehicles soon.”