Chamber launches campaign to wipe out ‘not spots’

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Dan Fell, CEO, Doncaster Chamber

Alongside Doncaster Chamber the British Chambers of Commerce has launched its campaign for ‘No More Not Spots’, with the aim of ending ‘not spots’ for voice coverage where UK phone users live, work, travel and play.

The UK’s leading business group, made up of 52 regional Chambers including Doncaster, is launching a campaign that will bring together business communities and those involved in delivering coverage to identify coverage challenges and work through solutions to improve poor mobile coverage.

Not spots, and areas of partial not spots hamper local and UK businesses. A recent survey by the BCC of more than 1,400 companies found that a fifth say the UK mobile phone network doesn’t meet their needs in accessing new and existing customers, suppliers and employees. Doncaster Chamber members have voiced concerns of mobile not-spots affecting business in areas such as Tickhill and Bawtry.

Despite welcome investment in geographic coverage for voice and text, not spots still exist, even in dense commercial centres, road and rail corridors where access issues, the built environment, and the economics of new infrastructure can combine to weaken coverage and frustrate network rollout.

The campaign is mobilising Chamber member businesses to identify and report gaps in coverage to Doncaster Chamber. It will bring together all those involved in delivering coverage with local business communities to identify priorities for action.

Says Dan Fell, Chief Executive of Doncaster Chamber: “In 2018 it’s ridiculous that our members report to us that their day-to-day business activities are often hindered by the fact they cannot get mobile connectivity in certain areas of the Doncaster borough and the UK. Doncaster Chamber is joining the British Chambers of Commerce’s national campaign to call on Government and mobile providers to improve network coverage and get rid of not spots.”

The campaign is part of the BCC’s wider call for a greater focus on ‘fixing the fundamentals’ of the UK business environment to remove barriers to growth.

Launching the campaign at DP World London Gateway, a sea port and logistics hub that suffers from mobile not spots, Dr Adam Marshall, Director General of the British Chambers of Commerce, said: “A reliable mobile phone signal is one of the most basic requirements for any business, as more and more conversations and transactions take place while people are on the go. Unfortunately, dropped calls and poor signal remains an issue in many areas across the UK.

“From today, we’ll be campaigning for an end to mobile phone ‘not spots’ all across the UK, so that businesspeople can connect to customers, suppliers and staff – and so that local communicates can better connect, too.

“Our campaign will be constructive and focused on solutions. While we’ll press for investment and services improvements, we’ll work with mobile operators and all parties with a stake in getting this right across the UK. Working together, business, communities and operators can identify key gaps in coverage and find shared solutions to resolve the real-world connection problems many business communities face.

“Our message to all businesses is simple: share and report mobile not spots – so that together we can take action to improve reliable coverage for the future. The UK’s future prosperity depends on getting the fundamentals right here at home – and a push for reliable, dependable and consistently improving mobile connectivity is the perfect place to start.”

To report mobile not spots businesses and individuals can log a not spot on the BCC website or contact Doncaster Chamber, 01302 640100 /