Thursday, February 25, 2021

Hull City Council and Civica to create 100 home-based jobs

Hull City Council is partnering with Civica, a leader in software for public services, to bring 100 new home-based call centre jobs to the city.

The council has partnered with Civica since 2015 to deliver its revenues and benefits services at its Kingston Centre.

Since 2015, the centre has created more than 150 jobs, including apprenticeships, and has delivered £6.4 million in financial benefits while supporting digital transformation across the city.

Councillor Daren Hale, Deputy Leader of Hull City Council, said: “We are delighted that this fantastic partnership with Civica – a real global leader in its field – will see the creation of dozens of new jobs in the city.

“The partnership’s innovative approach to customer service is already ensuring residents can access the right information and services more efficiently online.

“Now more than ever, these home-based jobs will give a much-needed boost to families in the city who might be finding it difficult during the current measures.”

Paul Mason, Divisional Managing Director at Civica, said: “Civica has a strong track record in helping to deliver improved public services and better outcomes for people and communities, including sustaining the delivery of services during the tough times of 2020 via our remote and OnDemand capabilities.

“We look forward to building on this and the success of the Kingston Centre partnership with Hull to support those most in need.”

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 pandemichaving a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £31.50 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.




Latest news

Work begins on Huddersfield Blueprint project

A major Blueprint project will begin next week, as demolition work starts at Huddersfield’s Market Car Park. In order to carry out the works one...

Online courses explore storage, discharge and handling of bulk materials

The issues surrounding the safe handling and storage of bulk materials is examined during 2 on-line short courses; one looking at the difficulties encountered...

Development agreement signed for Sheffield Olympic Legacy Park masterplans

A development agreement has been signed for the 850,000 sq ft masterplan at Sheffield Olympic Legacy Park. A development agreement between Sheffield City Council and...

Brexit challenges threaten to slow Yorkshire & the Humber’s manufacturing comeback

Brexit issues are causing SME manufacturers in Yorkshire & the Humber significant disruption as they look to recover from the economic effects of COVID-19. The...

Event to explore low carbon investment in the Humber

Business leaders are being urged to join a high-profile event aimed at helping secure billions of pounds of investment to make the Humber a...

First phase of £5.5m Marrtree Business Park completes in Thirsk

Marrtree Investments has completed the first 40,000 sq ft, £3 million phase of its £5.5 million Marrtree Business Park at Thirsk. Tenants have already signed...

Related news

Online courses explore storage, discharge and handling of bulk materials

The issues surrounding the safe handling and storage of bulk materials is examined during 2 on-line short courses; one looking at the difficulties encountered...

Event to explore low carbon investment in the Humber

Business leaders are being urged to join a high-profile event aimed at helping secure billions of pounds of investment to make the Humber a...

Quarter of exporters to EU considering holding back activity, research finds

Although 44% of UK exporters to the EU plan to grow their exports to the bloc, nearly a quarter (23%) are looking to either...

Sheffield investor acquires Lincolnshire holiday park in £2m deal

Caistor Lakes, a holiday park near Grimsby in the Lincolnshire Wolds, has been sold to Sheffield-based investment company Evogo Group for £1.9m. The £1m turnover,...

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close