With many businesses still operating remotely, Lincolnshire and London-based Amica HR have responded by investing in their e-services and digital tools and have launched a new 24-hour chat-bot service. The company have also expanded their team with the addition of two new members of staff.
The on-line chat-bot provides instant HR support, solving many queries in seconds. The service offers a secure way for clients to access 24-hour HR support, powered by Artificial Intelligence (AI), machine learning and advanced conversational capabilities. The Amica HR chat-bot give employees access to the information they need, when they need it, over all global time zones and in multiple languages.
Remote working is here to stay for many businesses and their employees. Amica HR have supported clients by offering digital tools and HR services to allow for effective HR management to those not physically in the office.
“Everything at Amica HR is as digital as possible. From project management and time recording to our digital contract tools and secure e-sign system.” Says Suzanne Tricker, HR Director, Amica HR.
As the company continues to grow its portfolio of clients, Amica HR have appointed two new members of staff to their Operations & Admin team. Caity Duggan – HR Intern, will support colleagues with administrative processes. With a background in customer service, Caity is particularly interested in customer-focused HR service delivery, ensuring excellence across the organisation and for all clients.
Linsey Tinsley – HR Intern, will support the team with administration and general HR processes. Linsey will help Amica ensure they deliver excellent customer-focused HR services across the entire employee lifecycle.
The Amica HR head office is based in Lincoln, UK, with an additional office based in central London. By embracing the digitalization of their tools and services, and with the recent growth of their support team, the business operates on a global scale.