Friday, October 22, 2021

Leeds businesswoman buys UK franchise for national alterations business in six-figure deal

Leeds businesswoman Neluka Dunning has acquired the UK franchise license for national alterations and repairs business, store, The Zip Yard, in a six-figure deal.

The UK franchise deal will see Mrs Dunning take control of 15 The Zip Yard stores based across England, Scotland and Wales with ambitious growth plans already underway.

Under Mrs Dunning’s ownership, The Zip Yard has signed a deal with Tesco to trial the alterations stores within a number of its Tesco Extra stores, with the first opening last week in Stretford, Old Trafford, Manchester. The second will open in Toton, Nottingham next month.

Mrs Dunning took over the Chapel Allerton The Zip Yard store in 2019, improving customer service and brand perception which saw monthly sales increase by 20% in the first few months.

The pandemic and lockdowns impacted the business severely but since reopening, sales have returned to normal levels. This success led her to consider the potential for other Zip Yard stores and the deal for the UK franchise was struck earlier this year.

“The Zip Yard is a special business as it is the only national tailoring service that specialises in alterations and repairs, with spacious fitting rooms, specialist tailors and seamstresses on site in every store to ensure customer garments fit perfectly,” she said.

“For me, what sets The Zip Yard apart is our level of customer service. We want every customer to feel they’ve had a personal and highly professional experience.

“From the greeting they receive at the front desk, to the consultation, measuring and pinning by one of our expert seamstresses or tailors through to the care we take with each garment when it is left with us in store. Customers receive a text message as soon as their garment is ready. It’s a slick service, which we know our customers love.

“Sustainability is something we’re passionate about, with almost £140 million worth of clothes being thrown away each year, we recognise the opportunity we have to make a difference by rescuing clothing from landfill.

“From zip repairs to altering trouser lengths or tailoring a favourite jacket or dress – our company mission is to give as many people as possible the opportunity to extend the life of their clothes and love and feel great in what they own.

“There are currently 40 Zip Yard stores in Ireland, so the potential for growth in GB is huge – as I see it, it’s my job to make The Zip Yard a nationally recognised brand, and nurturing our current franchisee relationships teamed with our relationship with Tesco and opening more stores across England, Scotland and Wales is key to fulfilling that potential.”

The Ireland franchise remains under the ownership of The Zip Yard’s founder.

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 pandemichaving a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £31.50 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.




Latest news

Related news

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close