Leeds firm TruNarrative names Stuart Daniels as COO

Stuart Daniels

Financial crime and compliance software firm TruNarrative has appointed Stuart Daniels as chief operating officer to support the organisation’s growth.

Having previously spent 11 years as director of financial services at UK online retailer N Brown Group, Stuart Daniels brings high-level expertise in risk, operations and analytics.

He has been hired to head up the customer success and product development side of the business. He will work closely with the UK and US operations departments to refine Leeds-based TruNarrative’s technology and ensure all users continue to receive the service levels and onboarding experience they expect of a brand of this stature.

TruNarrative’s CEO and founder John Lord said: “Stuart truly understands our industry and will add further strength to TruNarrative’s C-suite. His background in risk, operations and compliance – plus his immense experience and evidenced capabilities – will undoubtably aid the continued high growth of our business.”

Stuart and his team will be responsible for delivering a product that leverages the power of multiple different data sources, as well as the latest in machine learning and analytics, to make safe commerce simple.

Stuart added: “The business’s approach to the whole customer lifecycle process is unique and I am extremely pleased to be involved.”

TruNarrative’s unified platform solution uses real-time processing to enable its customers to create an efficient onboarding journey, which can be adapted to future compliance and industry requirements.