Integral IT has appointed a service delivery manager as the North Yorkshire-based IT services provider continues to expand.
Iain Kilner has more than 30 years’ IT experience both at enterprise and SME level.
Having started his career in technical positions, he went on to spend 13 years setting up and running his own Harrogate-based IT support business, Digital Media Infrastructure.
He was also general manager of interactive digital signage platform SignStix in Leeds for two years.
In his new role, he will be responsible for managing Integral’s team of engineers on a day-to-day basis and for enhancing customer service by acting as an escalation point for operational issues.
“Demand for the services of a reliable IT partner like Integral has really accelerated over the last year and having someone on board with Iain’s vast experience will help us to continue to expand, while also remaining customer-focused,” said Jonathan Edwards, MD of Integral IT.
“Having known Iain for a number of years, we have great respect for one another and I am looking forward to having someone with a different perspective as we develop the business and pursue our aspirations in Yorkshire and beyond.”