Automated tipping platform Grateful has secured £1.5 million in seed funding from Calculus Capital to advance its technology for managing and distributing tips in the service sector.
Founded in 2022 in Harrogate and London, Grateful provides a cashless tipping and tronc management system aimed at improving transparency, compliance, and speed of payments for hospitality and retail operators. The platform replaces manual spreadsheets and fragmented systems with automated solutions that manage the flow of tips and gratuities to workers.
The investment will fund the expansion of Grateful’s AI-driven compliance tools, accelerate the rollout of new fintech and money management features, and support entry into additional markets. The company plans to strengthen its position as a leader in digital pay and benefits for frontline employees, a sector affected by increasing administrative complexity and new legal requirements for fair tip distribution under the Employment (Allocation of Tips) Act 2023.
Grateful currently serves over 50,000 users and is integrating with other technology partners to extend its reach across hospitality and service-based industries. The company’s leadership team brings experience in sales software, security, and managed service businesses.