Friday, February 3, 2023

Groceries Code Adjudicator calls on suppliers to share experiences of retailer relationships

The Groceries Code Adjudicator has launched its 2023 annual survey to gather key information on supplier relationships with retailers.

Launched yesterday, the online survey will be open for six weeks until 26 February. With record levels of inflation, the war in Ukraine and extreme weather events, the past year has been particularly challenging for UK farmers and growers, putting additional strain on some supply chain relationships.

The survey is a valuable opportunity for suppliers to tell the Groceries Code Adjudicator  about any issues they are facing, and whether retailers are treating them fairly and lawfully.

This is the tenth year the survey has been conducted and Adjudicator Mark White is urging suppliers to continue their support for the annual survey by submitting their responses.

He said: “Information gathered from farmer and grower feedback is vital to highlight current issues the grocery sector is facing. The data will influence and shape the GCA’s future work and priorities for the upcoming year.

“For example, in last year’s survey a quarter of suppliers highlighted issues with retailer responses to cost price increase requests, making this the most raised issue in the last five years.

“As a result, the GCA has focused his priorities on CPI requests, and at the start of the year launched the seven golden ruleswhich highlight how retailers should treat suppliers when processing requests.

“This survey is one of the most important ways for suppliers to confidentially tell me about their experiences with the retailers. I want to hear from as many suppliers as possible so I can understand the ongoing impact of inflation and other issues affecting suppliers.”

YouGov will be conducting the survey for the GCA and all information provided will be treated in strict confidence. Respondents are not identified to the GCA without having given their consent, and are never identified to retailers.

Complete the 2023 GCA annual survey here.

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