Printer cartridge supplier fined £4,000 for misleading advertising
Scarborough-based printer cartridge supplier Your Printer Cartridge Company of Hoxton Road, Scarborough, has been fined £4,000 by York Magistrates after pleading guilty to three offences of misleading advertising.
North Yorkshire Council’s trading standards service launched an investigation after receiving complaints from small business owners who had bought cartridges.
Although the owners believed the cartridges were from genuine, original manufacturers, they had been remanufactured, and either did not work at all or printed very poorly.
In one case, the administrator at a food bank was informed she would receive a genuine Canon product. She was told it was half price because it was old stock that had not been sold to schools and government organisations because of the pandemic.
The owner of a motor repair business was told “all we sell are originals… we don’t do any compatibles or refills”. An office manager was quoted a price for HP cartridges but when he tried to use the items supplied the printer displayed a message saying they were not original.
The court heard that the company directors, Laura Cooper and Lee Keenan, have provided written undertakings to the trading standards service about their future conduct in operating this or any other business.
In addition to the fine of £4,000, the company was ordered to pay £190 victim surcharge to the court and £700 in prosecution costs.
Executive member for trading standards, Cllr Greg White, said: “The last few years have been particularly tough for small businesses, and it is disappointing that a company based in North Yorkshire has added to those difficulties by misleading customers about its products.
“We want the county to be a place where new and existing businesses can thrive and grow, and our trading standards team will take action to protect legitimate businesses as well as consumers.”
Leading industry figures set out vision for future of Hull KR
Two key members of the new board of Hull KR will explain how they plan to use their experience to build a bright future for the club to a corporate crowd at a business brunch.
David Kilburn, co-founder of building supplies giant MKM, and Paul Sewell, chair of the multi discipline Sewell Group, will take the stage at the event on Thursday 4 May. The pair, who have known each other for more than 40 years through their work in the construction sector, are also expected to reflect on milestones in their own careers, insight to their mindset and approach to business, plus the importance of business and sporting investment to the social and economic development of Hull and East Yorkshire. Paul Lakin, Chief Executive of Hull KR, said: “David and Paul got together recently for some media interviews. They’d never done that jointly before and it became clear straight away that there was a chemistry between them and a candour which would be of great interest to a business audience. “They’re happy to talk with other business people about the factors which attracted them to rugby league and the potential they see at Hull KR and in the sport generally. “It’s a one-off event and a chance to engage directly with two people who have built businesses in our East Hull heartland and achieved great success. We’re expecting strong interest in the event from our existing sponsors and business contacts who want to hear from two of the most successful entrepreneurs in the region.” David founded MKM in 1995 and the business boomed thanks to a strategy of rolling out a network of branches managed by people who were local to that community, and who held a stake in the business. The company now employs 2,600 people working across more than 100 sites nationwide. Sewell Group dates back as a construction business to 1876 and over the years has branched into filling stations and convenience stores, facilities management, consultancy, investments, data mapping and intelligence. It employs more than 500 people and looks after them better than most firms in the country, winning the Queen’s Award for Enterprise for Promoting Opportunity and making countless appearances in the UK’s 100 Best Companies to Work For Awards. Paul Sewell became chair of the club in November 2022 and set about assembling a board which would support Paul Lakin and the owner, Neil Hudgell. He said: “We are a board that has come here to help and to attract investment and make this the best-run Super League club in the country, not the richest. That’s why we’ve got the best business people I know. I look forward to sharing some stories and insight at the event.Forrester Boyd promotes four to managerial positions
Forrester Boyd Chartered Accountants has promoted four of its home-grown accountants. Alex Shreeve and Katie Reeson celebrate being promoted to manager positions, whilst Amelia Jacklin and James Sykes celebrate becoming assistant managers.
Carrie Jensen, partner and HR lead for the firm said: “These four all started their careers with Forrester Boyd on our training programme. These promotions reflect the success of our training and how we help our staff to continually develop in their career paths.” Alex Shreeve joined the firm in 2009 and became an assistant manager in 2018. This promotion to manager sees him take the next step in his career, sharing his time between the firms’ Grimsby and Scunthorpe offices. When not at work, you can normally find Alex getting involved in some kind of sporting activity, whether football, golf, cricket or anything else he can find time to get involved in. Katie Reeson has also been promoted to manager. Katie works in the firms’ Louth office having joined in 2015. She has built in-depth knowledge and expertise in the Academies and Charities sectors. Katie manages a wide portfolio of clients working particularly closely with Chief Financial Officers and School Business Managers. Another keen fitness fanatic, when not at work or in the gym, Katie enjoys travelling and visiting new places on holiday. James Sykes is based in the Scunthorpe office, having joined as a trainee accountant in 2017 going on to qualify in 2021. He has a particular interest in personal tax planning and VAT. James is another keen sportsman in his spare time. Amelia Jacklin, based in the firm’s Louth office, has been promoted to assistant manager having joined in 2016 at the Grimsby office. She works with a wide portfolio of clients from individuals through to partnerships and companies. Carrie continued:“These achievements are just another example of the success in our strategy in recruiting and developing local and home grown talent. I, like most of the partners in the firm, started on Forrester Boyd’s trainee accountancy programme so it is great to see even more of our talent progressing internally with their careers.”Business optimism’s on the increase, according to Hull & Humber Chamber survey
Businesses in our region adopted a more optimistic tone in this year’s first quarter than they have for months, according to the latest Quarterly Economic Survey results from the Hull & Humber Chamber of Commerce.
After months of soaring inflation and rising interest rates which saw businesses battening down their hatches to survive the economic storm, they now seem more prepared to stick their heads above the parapet as those storm clouds begin to lift, but it’s still far from plain sailing for many. Businesses had encouraging news on their domestic sales and orders, with both sectors showing an uplift in the first part of this year. Home Sales saw the balance figure climb back into positive territory, up by 26 points to 13, while Home Orders improved by 19 points, but the balance figure was still negative at –8. In the Quarter 1 survey, a third of firms said they expected turnover to improve in the next 12 months, with the balance figure rising from –9 in Quarter 4 of 2022 to 24 points in this quarter. Profit expectations are also headed in the right direction again, but remained in negative territory, with the balance figure rising from -55 to -28 points. Twelve per cent more of the firms which took part also said they were now working at full capacity, although 55 per cent were not. Set amidst hopes that inflation has just about peaked, slightly fewer businesses said they expected prices to rise in the next three months, with the balance figure dropping six per cent to 57. However, there were still many things concerning businesses as they head into the second quarter of the year. The biggest of these were raw material costs, with more firms expressing concern than in the previous quarter. Finance was also a key concern, while pay settlements was less of an issue this quarter, as were other overheads. Tax proved to be the biggest external concern for companies in this quarter, more businesses were concerned about interest rates and business rates, while only 64 per cent of firms saw inflation as a major worry. Competition and exchange rates saw little change in this quarter. The employment figures also made encouraging reading with 38 per cent of firms saying they were planning to look for new staff in the next three months, with the balance figure climbing to 33 points. Chamber External Affairs Director David Hooper said: “This set of survey results are the most positive we have seen for some time in terms of business optimism for the next 12 months, but there is still plenty to concern companies on the economic front. “Cashflow is still a challenge for some, and there is little investment in staff training, although the manufacturing sector is looking more confident with more firms investing in plant and machinery in the last quarter. “With hopes of improved turnover and profit expectations for the next 12 months, we may be entering a new period of growth, however, staffing issues are still a major concern for Humber firms, a view reinforced by the Chamber’s Area Council meetings where staffing issues are always a hot topic in our State of Trade round-ups.”Testing time: Government plans to send test emergency text message on Sunday
At 3pm next Sunday 23 April, everyone will get a text message on the home screen of their mobile phone, along with a sound and vibration for up to ten seconds as the Government tests an emergency alert system.
The message will say: “This is a test of Emergency Alerts, a new UK government service that will warn you if there’s a life-threatening emergency nearby.
“In a real emergency, follow the instructions in the alert to keep yourself and others safe.
“Visit gov.uk/alerts for more information. This is a test. You do not need to take any action.”
For the test, the public does not need to take any action – the sound and vibration will stop automatically after ten seconds. All people need to do is swipe away the message or click ‘OK’ on their phone’s home screen – just like for a ‘low battery’ warning or notification – and continue to use their phone as normal.
Best practice of Emergency Alerts in other countries have shown that they work more effectively when there is a real emergency if people have previously received a test, so they know what an alert looks and sounds like.
Chancellor of the Duchy of Lancaster Oliver Dowden said: “Getting this system operational means we have a vital tool to keep the public safe in life-threatening emergencies. It could be the sound that saves your life.
“Emergency Alerts have already been used successfully in a number of other countries, including the US, Canada, the Netherlands and Japan, where it has been widely credited with saving lives, for example, during severe weather events. In the UK, alerts could be used to tell residents of villages being encroached by wildfires, or of severe flooding.”
Chief Fire Officer Alex Woodman, Lead for Local Resilience Forums at the National Fire Chiefs Council, added: “We must use every tool at our disposal to keep people safe, and we need everyone to play their part – and the new Emergency Alerts system is one way we can do this. For 10 seconds, the national test may be inconvenient for some, but it’s important, because the next time you hear it – your life, and the life-saving actions of our emergency services, could depend on it.”
The Government has worked together with the emergency services and partners, including the Football Association and London Marathon, to make sure the national test has minimum impact on major events taking place on the day.
Government debates new data laws to reduce cookie pop-ups and crack down on nuisance calls
New data regulations that will reduce annoying cookie pop ups, crackdown on nuisance calls with bigger fines and contribute £4.7 billion to the UK economy over ten years will be debated in Parliament today.
The Data Protection and Digital Information Bill sets out the UK’s common-sense led data laws and will give organisations greater flexibility to protect personal data, while maintaining high data protection standards.
The Bill will increase fines for nuisance calls and texts from £500,000 to either £17.5m or up to four per cent of global turnover, whichever is greater, to create tougher punishments for those who pester people with unwanted calls and messages.
The reforms to UK data laws aim to reduce the number of consent pop-ups people see online, which repeatedly ask users to give permission for websites to collect data about their visits.
Before the changes come into effect, the government will work with industry and the Information Commissioner’s Office to ensure technology to help people set their preferences automatically is effective and readily available. This will help web users to retain choice and control over how their data is used.
The strengthened regime will seek to ensure data adequacy with the European Union’s General Data Protection Regulation, and will modernise the Information Commissioner’s Office through the creation of a statutory board with a chair and chief executive to make sure it remains a world-leading, independent data regulator.
The Bill will make it easier and quicker for people to verify their identity digitally, if they want to, by establishing a framework for the use of trusted and secure digital verification services, and will reduce the number of cookie pop-ups people see online.
The legal changes will improve the UK’s ability to strike international data deals and make these partnerships more secure, allowing British businesses to seize billions of pounds of data trade as a reward of Brexit.
Data Minister Julia Lopez is expected to tell the House today: “This Bill will maintain the high standards of data protection that British people rightly expect.
“But it will also help the people who are using our data to make our lives healthier, safer, and more prosperous. That’s because we’ve co-designed it with those people, to ensure that our regulation reflects the way real people live their lives and run their businesses.
The Parliamentary debate coincides with the Global Cross-Border Privacy Rules Forum in London. Over four days of workshops starting today the UK will lead global discussions between government officials, regulators and privacy experts, exploring how global privacy regimes can be more compatible and improve data transfers.Hull and East Yorkshire tourism sector gets boost from national accreditation
Visit Hull and East Yorkshire has become one of the first Local Visitor Economy Partnerships nationally accredited by VisitEngland, which has been described as a great boost for the visitor economy.
LVEPs aim to transform the visitor economy landscape, working collaboratively on shared priorities and targets to enable the visitor economy to thrive. They will be strategic, high-performing and represent the destination at local and national level.
The implementation of LVEPs comes after a thorough assessment of the structure, funding and function of destination management organisations, called the de Bois Review. It recommended a more efficient and effective model for supporting English tourism at regional level to maximise the potential of the visitor economy.
Garry Taylor, assistant director, major projects, culture and place at Hull City Council, said: “Visitor feedback on their experience of Hull and East Yorkshire exceeds all expectations. This accreditation will enable us to reach out to more potential visitors. It’s a great boost following a very challenging few years for the visitor economy.”
As well as a nationally recognised official status, LVEPs will also be able to access expert advice, dedicated toolkits and training programmes from VisitEngland in areas ranging from distribution, accessibility and sustainability to business support and marketing. An important strand of support will be highlighting available Government funding streams as well as developing and providing a ‘toolkit’ to help LVEPs with bids to those streams.
The LVEP will also help businesses that work with Visit Hull and East Yorkshire, increasing tourism across the area.
Elaine Robinson, owner of Broadgate Farm Cottages, said: “We are thrilled that VisitEngland has acknowledged the extensive history of Visit Hull & Visit East Yorkshire’s effective collaboration.
“Our track record of successfully working together positions us ideally to capitalize on the full range of benefits offered by the LVEP scheme, and it provides a significant impetus towards achieving our goals of expanding the tourism experience in Hull and East Yorkshire and drawing more visitors to discover and appreciate our delightful corner of Yorkshire.”
Hull Trains wins awards scheme shortlisting for the number of women drivers it employs
Hull Trains has been recognised nationally for its commitment to diversity for having the highest number of female drivers in the industry.
The operator has been shortlisted for the Top Employer of the Year award at this year’s Women in Rail awards.
The Women in Rail Awards are seen as the benchmark for the railway industry and showcase companies that are making significant contributions to improving gender balance, diversity and inclusion.
Today, 27% of Hull Trains drivers are female – this is the highest percentage in the UK rail industry where the average currently sits at 6.5%, according to 2021 statistics.
Alongside this, the company benefits from a 50/50 gender split across its executive board, and 48% of its total workforce are women.
Louise Mendham, Service Delivery Director at Hull Trains, said: “Since we first formed 23 years ago, we have always enjoyed seeing our colleagues progress from catering through to on board manager roles onto becoming drivers and 100% of our female drivers have benefited from that approach. We have some of the most qualified and well-trained drivers, who have already gained a vast amount of experience having worked in operational roles beforehand. Our approach to flexible working has also helped us retain colleagues, which is equally as important.
“To be shortlisted for this award, and recognised as one of the most diverse employers, is a fantastic achievement. We have a strong commitment here at Hull Trains in line with the Women in Rail agenda and we all truly understand the benefits of a gender-balanced and diverse workforce.”
The award finals take place on May 18th at the Roundhouse in Camden, and will be attended by a cross-section of the UK rail sector, including operators, infrastructure providers, stakeholders, and key decision makers.
Earlier this year, Hull Trains’ Paragon fleet was awarded a Gold – the highest accolade possible – in the Second Generation new inter-city category at the Golden Spanner Awards for providing the most reliable services in the UK.
Furthermore, a recent report from the Office of Rail and Road (ORR) also revealed that Hull Trains is the only rail operator in the UK where journey levels are now exceeding pre-pandemic levels. For the last quarter (1st October to 31st December 202), Hull Trains delivered more journeys than during the same period three years ago, pre-pandemic. This was despite the largescale disruption that occurred during this time which affected large parts of the rail network, with many operators introducing reduced timetables on days on and surrounding industrial action.
Lindum-built £3.3m Stamford College facility opens
A £3.3m facility built by Lindum Construction to a design by Waterland Architects has been opened at Stamford College.
It’s a 900sqm Modern Methods of Construction Centre which upgrades the College’s existing facilities, in response to substantial growth in student applications; around fifteen per cent more each year.
Jointly funded by the Greater Lincolnshire LEP and Department for Education Post-16 Capital Funding, the Modern Methods of Construction Centre is the primary learning facility for more than 500 additional plumbing, carpentry, brickwork and electrical installation students, working to bridge the estimated 49,000 person skills shortage within the Eastern region.
Pat Doody, outgoing Chair of the Greater Lincolnshire LEP, said, “The LEP’s £2.1m investment in this scheme recognises the need for a skilled workforce in the construction and engineering sectors, responding to the emerging requirements of modern methods of construction.
“Not only will the project create new opportunities for future students, but it will also meet the needs of local employers, address local and regional skills gaps and directly contribute to local, regional and national economies, enabling an innovative and employer-focused curriculum and accommodating forecast high demand.”
Rachel Nicholls, Chief Executive Officer of Inspire Education Group, said a relationship had been formed with Allison Homes to meet the skills challenge faced by industry. “We are exceptionally proud of the relationship we’ve built with Allison Homes. It’s a real example of a provider and employer working together to overcome the skills challenges that we face.”
John Anderson, Group Chief Exec at Allison Homes, said: “This country is chronically short of homes – not just homes in general but homes that are actually affordable. Our ambition is to grow the business to around 2,500 homes a year, so the association with Stamford College and the MMC building is a very obvious thing for us to do. We have 17 apprentices working within Allison Homes currently, demonstrating our commitment to growing the capabilities and skills necessary for an industry that is sorely lacking.”
Andrew quits architectural practice after 22 years
Andrew Grindrod is to leave Leeds-based Watson Batty Architects after 22 years with the practice.
He is stepping back from his directorship role to pursue other interests. Having dedicated more than 30 years to architectural design, the firm says he has made a considerable impact on the Yorkshire landscape, particularly across the care and supported living sectors, which has become a major growth area for Watson Batty.
Peter White, MD at Watson Batty Architects, said: “Andrew has been a highly valued member of the senior management team at Watson Batty and a great inspiration to our team for many years. He has been instrumental in helping us to grow and diversify our sector expertise to become a UK leading practice that employs 35 people nationwide working for many leading brands.
“Over the years Andrew has been a popular and pro-active ambassador for the business, as well as the industry, and we would like to thank him for his tireless commitment and wish him the very best in his next ventures.”
Andrew said: “I have enjoyed working with the regional property industry to deliver some fantastic projects including schools, colleges, care homes, churches and industrial schemes that make a difference.
“I am proud of my contributions to making Watson Batty a future focused practice, realigning its brand identity and driving the recruitment and resource processes.
“The time is now right for me to step away and take some time out, pursue other interests, but certainly not retire!”
Mr White added: “With a strong business pipeline and robust and incentivised team in place, we are pushing forward with a business priority on sustainability as we face the urgency of the Climate Crisis. We have established a sustainability taskforce to address this and to guide our clients on how to design and deliver buildings on the journey to net zero. Our principles look to drive change within the industry in sustainability as well as fire safety, modern methods of construction and inclusive design.”
Watson Batty provides expert design services across major public and private sector projects in all key commercial sectors, including industrial and distribution, learning, healthcare, living, retail, sport and leisure, transport, and workplace.
