Ultimate Battery company chooses South Yorkshire to develop technologies for greener vehicles

A revolutionary company set to develop a new generation of greener vehicle batteries has chosen Sheffield as the location for a new Research & Development and manufacturing facility. The Ultimate Battery Company (UBC), based in Hyde, Manchester, selected South Yorkshire for the location of its new facility, after receiving support through South Yorkshire Mayoral Combined Authority and recognising South Yorkshire’s potential as the green heart of the UK. South Yorkshire Mayoral Combined Authority has pledged to provide a total of £5.2m in financial support (£3.2m loan and £2m grant) to the Ultimate Battery Company to enable them to develop technologies to reduce Carbon Dioxide emissions with transformative new technologies and energy storage solutions. The new R&D and manufacturing facility is expected to create 495 new jobs over the next few years. Maurizio Cunningham-Brown, CEO of the Ultimate Battery Company, explains: “To develop these new technologies and products we needed to find a location with a green energy infrastructure and the support framework and supply network in place to help us achieve our ambitions. The team at SYMCA helped to guide us through the funding process and put us in touch with the University of Sheffield’s AMRC, which is now our partner in research and development of our new battery technologies.” Maurizio adds: “We are really excited about locating our new facility in Sheffield and being able to create jobs here, now and in the future. Access to a talented workforce and the support available in this area for skills training and development were obvious draws to South Yorkshire.” The Ultimate Battery Company is developing technologies which remove most of the obstacles to widespread electric vehicle uptake, including increasing battery run times, extending travel range and reducing costs for the customer. The company’s aim is to design a new battery that provides a Lithium-like performance at 35% of the cost, enabling twice the energy to be stored in the same physical space and providing a faster charging rate. The batteries that the Ultimate Battery Company has developed also significantly reduce weight by up to 15Kg per vehicle, further driving down both CO2 emissions and manufacturing costs, while increasing energy densities. Gareth Morgan, SYMCA Senior Business Development Manager for Trade & Investment, said: “The Ultimate Battery Company offers exciting opportunities for our region in terms of recruitment, education and development of new greener technologies. The company has been able to establish valuable connections with the AMRC, which offers excellent resources and expertise to help UBC to put their plans in motion. We are very pleased to welcome UBC to South Yorkshire, and we look forward to supporting the business further as it embarks on its ambitious growth plans.” Steve Foxley, CEO of the University of Sheffield AMRC, said: “It has been a great pleasure to work with the Ultimate Battery Company around its manufacturing innovations for energy storage technology and we are delighted to see they are now building on that collaboration with inward investment into South Yorkshire, close to the research expertise of the AMRC. We look forward to working with them on future projects, accelerating the journey to net zero and opening up new opportunities around cheaper, greener future energy systems.” Continuing to work alongside the AMRC, the Ultimate Battery Company is also setting its sights on making the switch to electric vehicles easier for manufacturers. Malcolm Earp, Chief Commercial Officer & Chief Operating Officer at the Ultimate Battery Company, said: “The main reason for the slow uptake of electric vehicles is the increased cost compared with a traditional combustion engine motor vehicle. Our new battery changes the dynamics – not only will the electric vehicles achieve purchase price parity with traditional cars, but total cost of ownership will be significantly less in terms of both lower operating and maintenance costs.” “The demand for these products is out there and has already been confirmed by a wide range of leading automotive manufacturers and other related industries. As such, we are confident that with the resources we will have in place at our new facility and the technology we are looking to bring online, we can accelerate the switch to electric vehicles long before the 2040 target.” “In the meantime, we’re looking forward to being located in South Yorkshire to make these exciting plans a reality and working with SYMCA, AMRC and the DIT (Department of International Trade) to get our new facility up and running and push the start button on what will be the new car batteries of the future.”

EMR team up with school pupils and local artist for Lincoln-inspired artwork

East Midlands Railway (EMR) has supported a project to produce artwork that promotes the history and heritage of Lincoln. The six pieces of artwork, which are now on display next to platform five at the city’s station, were designed in collaboration with local artist Mel Langton and pupils from Hospital School, the National Citizen Service and Lincoln City Foundation. The striking artwork includes designs featuring Lincoln Castle, the cathedral, Newport Arch and Lincoln City Football Club, while one piece of art depicts the railway network, and another reflects the history of Lincoln being the birthplace of the tank. They were devised over several months in a bid to brighten up a section of the station and give customers an insight into the culture and history of Lincoln. The artwork was sponsored by EMR, Community Rail Network and North Notts & Lincs Community Partnership, as well as Lincoln City Foundation and The Rotary Club of Lincoln Colonia. Tamsin, who is in year 11 at Lincoln Christ Hospital School, said: “Taking part in this community project was a wonderful experience, seeing it all come together was a dream.” While her classmate Caitlin said: “I’ve enjoyed every moment of this amazing project. I am grateful that I was given the chance to work alongside a real artist, to create something that all of us, as a community, can enjoy for years to come.” Elaine Porter, Art Teacher at Lincoln Christ Hospital School, said: “Working with EMR and Mel has had a significant impact on the Year 11 Creative Arts Enrichment Group. It provided them with the opportunity to develop their skills in digital art, taking their artwork out of the classroom and into the community.” Artist Mel Langton said she was delighted to have been chosen to create the artwork and work alongside the pupils. She said: “It is great to be able to help bring some fun and colourful imagery to Lincoln Railway station. “We wanted to produce some vibrant designs that would brighten the station and welcome visitors into Lincoln, whilst sharing a little of our counties history and great places to visit. “Along with designing my own pieces for the project, it was a pleasure working with the schools involved and the LCFC National Citizen Service to create the further three vibrant and diverse designs that are now on display. “I really hope that the artwork will be enjoyed for many years to come.“ Donna Adams, Community Engagement Manager at East Midlands Railway, said: “Everyone involved in this project should feel very proud and we would like to thank all the volunteers for their help and time. “The artwork is a lovely addition to the station, it not only brightens up the area, but also manages to highlight the rich history, heritage and wonderful landmarks that the city has to offer.” The Rotary Club of Lincoln Colonia adopted Lincoln station five years ago and has been busy transforming the disused platform, clearing weeds and picking up litter. Peter Harrold, from the The Rotary Club of Lincoln Colonia, said: “We spoke with the station manger and formed an adoption group to see what could be done. The platform has been transformed and the artwork is the icing on the cake. “Titled ‘Romans to Railways, the artworks feature Lincoln’s Roman and Industrial past, including references to the first tank which was built here in Lincoln and the importance of railways to the city. Lincoln’s famous football club, the Imps, is not forgotten either.”

Lincoln Spring Clean supports High Street’s new lease of life

Work has begun on a big ‘Lincoln Spring Clean’ for the city, as visitors begin to make their way back to the High Street now restrictions have ended.

City of Lincoln Council along with partners Visit Lincoln and Lincoln BIG were awarded over £170,000 in government funding to support the safe return to the city’s high street following the Covid-19 pandemic, some of which will be used to give an extra boost to smartening up the High Street. Some £175,632 was awarded as part of the government’s Welcome Back Fund, which is providing councils across England a share of £56 million from the European Regional Development Fund (ERDF), with a large proportion of this funding going to events and activities in the city, such as the Lincoln Festival of Fun in February. A proportion of this money will be used in a range of areas across the city through environmental improvements. Throughout March, as part of the Lincoln Spring Clean, the following will take place:
  • Delivery of a range of environmental improvements to enhance the look and feel of the city centre, including:
    • Clean up and restoration of street furniture – mainly benches in the city centre (clean and paint or treat)
    • Increased pressure washing of known toileting and pigeon mess ‘black spots’
    • Replanting of some flower beds
    • Brickwork repairs to planters
    • Anti-littering posters/triads for littered areas
    • Purchase of some new tree guards for city centre tree plantings
Separately, work to deep clean the bus station and Lincoln Central Car Park has already begun. Cllr Neil Murray, Portfolio Holder for Economic Growth at City of Lincoln Council said: “All planned activities alongside our partners Visit Lincoln and Lincoln BIG are focused on attracting residents to Lincoln city centre and helping to grow the local economy following the impacts of the Coronavirus pandemic. “As we continue to open up, and welcome back visitors to the city, we aim to attract higher levels of footfall to the city to help grow the local economy and importantly ensure Lincoln continues to be a remarkable city and key tourist destination in the UK. ”

Doncaster digital health solutions provider acquires German firm

Tunstall Healthcare, the Doncaster-headquartered provider of software solutions, services and technology for the telecare and telehealth markets, has expanded its German presence and service offering with the acquisition of BeWo Unternehmensgruppe (BeWo) for an undisclosed fee. Following the rapid acceleration in the adoption of smart technology and digital health solutions worldwide, the acquisition sees Tunstall together with BeWo deliver its first home emergency call centre in Germany to support vulnerable people at home. The centre will combine the technical possibilities of telehealth and the smart home via a uniform central platform. Peter Nicklin, chairman of the Board of Tunstall Integrated Healthcare, said: “We are pleased to have found a strong partner in the BeWo Group. We’re looking forward to working with Matthias Sandrock and the team to combine our strengths and support the further digitisation of health and care services across Germany. “Our innovative approach will offer professionals and service users an opportunity to explore new ways of delivering and receiving enhanced health and social care services at home, therefore increasing health and wellbeing, and the efficacy of the care services available.” Matthias Sandrock, CEO of the BeWo Group of Companies, said: “We are delighted to now be part of the Tunstall Group. Tunstall is an innovative partner with whom we have been working successfully for many years. We have long been convinced of the quality of their products and can now offer our customers and cooperation partners an even wider range of solutions from the areas of telehealth and smart home solutions.” BeWo is a provider of call centre services, social alarm and device technology and management in Germany, alongside innovative concepts for the group living sector and different options for mobile protection via mobile alarm solutions. The acquisition supports Tunstall’s strategic, global expansion in digital solutions and services. Tunstall integrates smart technology with monitoring and support services to give individuals increased independence, improved quality of life and wider choice in their care options. Tunstall designs, manufactures and sells monitoring units, sensors and software in six key regions; UK and Ireland, the Nordics, Spain, France and Benelux, DACHME and Australasia that enable the elderly, frail or the chronically ill to continue to live independently and to reduce social care and hospital visits or medical attention. Kristoffer Axelsson, Chief Commercial Officer at Tunstall Healthcare, added: “Innovating the care available to vulnerable people across the globe is a crucial aspect of what we do at Tunstall. We’re always looking to partner with companies which have a similar ethos to us and BeWo certainly stood out for this reason. Having the opportunity to deliver a first-of-its-kind service to the people of Germany is extremely exciting and we’re really looking forward to seeing the positive impact that this will have on service users across the country.”

Company, director and excavator operator fined after two workers sustain severe injuries

J Murphy Aggregates Ltd, Shaun Murphy and James Duggan have been sentenced at Leeds Crown Court for safety breaches after a worker was struck by a falling excavator. In addition, J Murphy Aggregates Ltd was sentenced for safety breaches in a separate incident after a wagon driver sustained severe crush injuries to his right leg when he was dragged under a 360 excavator. York Crown Court had previously heard that J Murphy Aggregates Ltd was engaged in waste management/collection of non-hazardous waste, typically tarmac, brick rubble and broken concrete, which is further broken down and then sold on as hardcore to building sites. The sole director is Shaun Murphy. Prior to the incident, the company were using agency staff on occasion to cover some tasks. An investigation by the Health and Safety Executive (HSE) found that James Duggan had been initially employed as a crusher machine operator via an employment agency and held a Construction Plant Competence Scheme (CPCS) card to do so. However, he was then employed directly by Shaun Murphy to operate a tracked excavator, despite not holding formal qualifications for operating one. Mr Duggan was using the excavator to “munch” a stockpile when the ground below the excavator collapsed. The excavator then tumbled down the stockpile and collided with a worker who was catapulted off the crushing machine he was maintaining at the time. The 58-year-old worker suffered multiple fractures to both legs, a dislocated kneecap, a right sided fracture to the pelvis and hip, two punctured lungs, and a right sided fracture to the skull. He also required ten stitches to the head. He remained in hospital for a year, during which time his right hip was removed. His right leg is now significantly shorter than his left leg. J Murphy Aggregates Ltd of Viaduct Street Pudsey Leeds West Yorkshire pleaded guilty to breaching Section 2 (1) and Section 3 (1) of the Health & Safety at Work etc Act 1974. The company was fined £70,000. Shaun Murphy, Director, of Viaduct Street, Pudsey, Leeds pleaded guilty to breaching Section 2 (1) and Section 3 (1) by virtue of section 37(1) of the Health & Safety at Work etc Act 1974. He was sentenced to an eight-month custodial sentence, suspended for two years, and 160 hours of community service. He is also required to attend 20 rehabilitation activity requirement days and pay £2,242.50 costs. James Duggan, Excavator Operator, of Snawthorne Grove, Castleford West, Yorkshire pleaded guilty to breaching Section 7 (a) and Section 3 (2) of the Health & Safety at Work etc Act 1974. He received an eight-month custodial sentence, suspended for two years, and order to pay £2,242.50 costs. J Murphy Aggregates Ltd was also sentenced in relation to a later incident in which a wagon driver sustained severe crush injuries to his right leg when it was dragged under a 360 excavator. Leeds Magistrates’ Court had previously heard that, on 4 December 2020, the wagon driver’s tipper vehicle was being loaded with rubbish by a 360 Excavator. He was standing watching this being done. He then approached the side of the wagon to retrieve some overhanging rubbish, before walking between the excavator and wagon and standing towards the rear of the vehicle near to the right-hand track of the excavator. The excavator tracked forwards, dragging his right leg under it, and crushing it. His right leg was broken and degloved below the knee. He underwent several operations to repair the open fractures and have muscle and skin grafts. A muscle graft subsequently failed in his right ankle and following other complications his right leg was amputated below the knee. His left leg has also been left badly scarred and damaged from the skin and muscle grafts taken from it. An investigation by the Health and Safety Executive (HSE) found that there was no effective segregation between heavy vehicles and pedestrians in the yard. CCTV footage of the two weeks prior to the accident showed several occasions where plant machinery almost contacted a pedestrian. In the period immediately prior to the accident, other pedestrians are seen on foot within the danger zone of the excavator as it is loading wagons with rubbish. J Murphy Aggregates Ltd of Viaduct Street, Stanningley, Pudsey, West Yorkshire pleaded guilty to breaching Section 2 (1) of the Health & Safety at Work etc Act 1974. For this offence, the company was fined £50,000. J Murphy Aggregates Ltd was ordered to pay a total of £8,750 costs. After the hearing, HSE inspector David Beaton said: “These cases are a damning indictment of a company which has consistently permitted unsafe systems of work. Shaun Murphy failed to ensure that James Duggan had the relevant skills, knowledge, experience and training to use the excavator at the site. James Duggan knew he was only qualified to operate a crusher as permitted by his CPCS card. “The result was this tragic incident which could so easily have been avoided by using the correct control measures and safe working practices. “That another worker should sustain injury as a result of J Murphy’s failure to implement safe systems of work is deplorable. Segregation measures should have been in place to prevent pedestrians from being within the danger zone. “I hope this case sends strong signals to businesses that HSE will not hesitate to take action where employers fail to meet health and safety standards and put their workers and the public at risk.”

Manufacturers set sights on PE investment in 2022

Manufacturers are turning their attention to private equity (PE) investment as the sector makes a strong post-pandemic recovery and sets its sights on growth.
According to research by Make UK and business advisory firm BDO, a third (34%) of manufacturers are considering private equity investment to help fund the growth of their business. 70% of respondents said their company had a good understanding of how private equity works – a jump of 10% compared to 2019 when respondents were asked a similar question – with manufacturers increasingly realising the broader benefits PE investment can bring to their business. While 45% believe private equity would be more attractive if investors had longer-term investment intentions, more than half (51%) concur that PE investors bring much more to the table than an injection of money, saying they would also benefit from the additional skills, expertise and credibility that such investment brings. BDO says the figures demonstrate the appetite for growth among UK manufacturers. Following a difficult few years and despite escalating cost pressures, firms are gearing themselves up for a future centred on digitalisation, automation and sustainability. Roger Buckley, UK Industrials M&A Partner at BDO, said: “Manufacturers faced a brutal 10% decline in output in 2020 due to the pandemic but rebounded proudly with some record-breaking figures in 2021. “They have entered the year with their eyes wide open to the challenges ahead, most notably the intense costs pressures they are facing. However, they are doing so with a renewed sense of confidence, knowing they have battled the last few years with unrivalled resilience.” In 2021, UK deal completions rose to their highest level since 2008. The 2,782 deals completed by both trade and private equity buyers last year marked a robust recovery from the activity levels seen in 2020 – up 42%. BDO says there is an abundance of ‘dry powder’ and a desire to invest, with strong competition from buyers for quality assets and resilient businesses. Roger Buckley adds: “As manufacturers warm up to the idea of PE investment to help fund the growth their business, the fundamental drivers for strong deal activity are in place. “We would expect the pent-up appetite and sheer quantity of dry powder to convert to some serious deal flow in the manufacturing sector this year, particularly among mid-sized businesses with strong growth ambitions.”

West Yorkshire fuel business becomes employee-owned

Hebden Bridge-headquartered fuel supplier Craggs Energy Ltd and its sister company in Devon, Moorland Fuels Ltd, have transferred ownership of the businesses to their 55-strong workforce in a deal advised by the corporate finance teams at Leeds law firm Clarion and chartered accountants BHP. The directors have transferred 100 per cent of shares in the businesses to their teams by establishing an Employee Ownership Trust (EOT), funded by future profits. The companies, both of which have been in operation for over ten years, have grown into significant players in the UK fuel industry, providing fuel delivery services and wider solutions to homes, farms and businesses. With bases in Hebden Bridge, West Yorkshire, and Padiham in Lancashire, Craggs Energy, predominantly serves the North of England, while Moorland Fuels serves the South West from its Okehampton head office. Group chairman Chris Bingham, said: “I’ve been considering the option of employee ownership for quite some time and when we looked into the benefits and alternatives available to us, an EOT was the obvious choice as it allows the existing shareholders to plan their exit over a longer term while transferring the benefits to the employees. “As successful and ever-growing businesses, we could have sold to a third party, however, I place great value on my team and wanted to be able to reward the people who have grown the businesses to where they are today. “As far as I am aware, we are the first fuel distribution companies in the UK to transfer 100% of our ownership to an EOT. The response from our shareholders and our staff has been extremely positive and there has been an increase in productivity and motivation which I’m sure will help to drive future growth. There’s no doubt in my mind, that creating an employee-led business is a good thing, and it would be great to see more companies consider the EOT route rather than a traditional trade sale.” The Clarion team, led by Kaira Clarehugh and Jonathan Simms, provided legal advice, while Amanda Waterhouse and Lewis Richardson of BHP established the EOT and advised on structure and taxation issues. Kaira Clarehugh added: “In recent years, we’ve seen EOTs becoming more and more popular and it’s certainly a great way of rewarding the staff as well as motivating greater productivity and a bright future for the business and the community. We have worked with Craggs over a number of years and are delighted to have assisted the business on its move to an employee-owned model which is a fantastic fit for the culture of Craggs.” In 2021, Craggs Energy achieved turnover of £33.1m and is forecast to see over 54 per cent growth this year, rising to £51.2m. The company currently has 37 employees and the volume forecast for 2022 shows at least a 15.7 per cent growth to 58.1m litres. For Moorland Fuels, turnover in 2021 was £13.7m and this is expected to at least double this year, reaching a £27.5m turnover. Employing 18 people, the volume forecast for 2022 shows at least a 47.3 per cent growth to 32.7m litres. Richard ‘Bert’ Ingram, who’s been with Craggs for 10 years as a HGV Tanker Driver said: “I’ve been with Craggs for such a long time because it’s a great company to work for and it’s been good to see the company grow over the years. The announcement of the EOT reiterates why Craggs is such a fantastic employer, they reward their staff for hard work and eventually we will all reap the rewards.”

Welcome to Yorkshire enters administration

Welcome to Yorkshire, the tourism agency, has entered administration following well-publicised legacy issues, the impact of COVID and difficulties securing sufficient funding from the public and private sectors. Rob Adamson, Michael Kienlen and Daryl Warwick of Armstrong Watson LLP have been appointed as joint administrators of the company. They intend to trade Welcome to Yorkshire for a period of time whilst they finalise a strategy to secure the best possible result for the creditors of the company. In a statement, Peter Box CBE, chair of Welcome to Yorkshire, said: “It was with deep regret that last night the Board of Welcome to Yorkshire (WtY) took the decision to place the organisation into administration. “The past three years have been incredibly difficult for Board members and staff as we have endeavoured to deal with well-publicised legacy issues. “These matters, coupled with the impact of Covid and the task of securing sufficient funding from the public and private sectors to place WtY on a sound financial footing, have made the situation increasingly challenging. “The de Bois review of Destination Management Organisations could have created the opportunity for WtY to be given the structure and long-term funding required to move on, grow and develop into the organisation we believe it should be on behalf of Yorkshire and its people. “Sadly, the decision of the Yorkshire Leaders not to commit to a multi-year funding package, whilst understandable, removed that pathway and means that WtY cannot continue in its present form. “Most importantly, I want to pay tribute to the team of talented and dedicated professional staff who have continued to do remarkable work in the toughest of circumstances to promote Yorkshire’s many attractions to the world. I offer my heartfelt thanks and wish them well in their future careers. “I must also place on record my gratitude to those Board members who have remained with WtY, working selflessly in a collective effort to save the organisation from closure. “It is my sincere hope that the public sector will recognise the value of a new regional Destination Management Organisation to build on the many achievements of WtY. “This can offer our tourism industry the chance to move forward with a focused approach, deliver on regional priorities, and secure the best outcomes for everyone who visits, lives, works and studies in Yorkshire.”

Work set to start in April to protect homes and businesses from flooding in Kirton

The 12-week project aims to prevent surface water flooding around High Street and Station Road in Kirton, Boston.

There have been a number of incidents of surface water flooding in this area in recent years – including inside homes and businesses – during periods of heavy rain. This project aims to increase capacity of drainage under High Street, and create a new outfall where surface water will drain away. A new, larger drainage pipe will be installed under the High Street, helping to prevent future surface water flooding to homes and businesses in Kirton, and stop surface water blocking the road during periods of adverse weather. Work will start on Tuesday 5 April and is expected to last until the end of June. High Street will be closed for the duration of the works, with traffic being diverted through Wyberton to the north-east, or Sutterton to the south-west, and then back along the A16. Access to Station Road in Kirton will be from the A16 only. The project is part of Lincolnshire County Council’s Flood and Drainage Development Fund, our £2.2m investment to help improve drainage in a number of areas across the county where surface water flooding has been an ongoing issue. Cllr Colin Davie, executive member for the environment on Lincolnshire County Council, said: “I’m pleased to see work starting to better protect homes and businesses in Kirton from the devastating impacts of flooding. “The world is changing; flooding incidents are becoming more common and we need to take action and adapt, to protect our communities. “Flood alleviation in one of the council’s key priorities, and I’m proud to say that we as a council are leading the way, working with our partners, and investing in projects just like this one that protect our residents from flooding.”

Yorkshire Building Society and Citizens Advice announce expansion of one-to-one support scheme

Yorkshire Building Society and Citizens Advice have announced the significant expansion of an innovative partnership that initially piloted across six of the Society’s branches in Yorkshire last year and has already benefitted more than 530 people. Following the success of the pilot, the expansion will treble the number of branches offering the scheme to 18 across Yorkshire and the North West region. The programme commits Yorkshire Building Society to fund Citizens Advice advisers to hold free, confidential appointments at least one day a week across the 18 locations until March 2023. The appointments are open to everyone in the community not only Yorkshire Building Society customers. The Citizens Advice advisers offer independent advice in private meeting rooms to assist people with a wide range of issues, including financial well-being. Stephen White, Interim Chief Executive of Yorkshire Building Society, said: “The current economic climate with rising inflation, energy price increases and general cost of living pressures has brought into stark relief the issues that many people are facing around financial wellbeing. “That is why I’m proud to announce the expansion of our partnership with Citizens Advice. It is a timely undertaking by both organisations to be able to increase the offering of support to those in need in our communities. “Last year we committed to enhance existing initiatives and establish new schemes to help people of all ages and stages of life with financial resilience, and this programme that has already benefitted significant numbers of people to date, forms part of a £1.84million investment that we have put into those purposeful activities in 2021 and 2022.” Each appointment is up to 60 minutes long and can be booked directly by contacting a participating branch. Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “With the cost of living crisis hitting people hard, it’s crucial that people can access the advice they need to help weather this storm. The expansion of our partnership with Yorkshire Building Society will help even more people get the advice they need.” Of the 532 people assisted in 2021 through the pilot scheme, nearly 3 in 5 people needed help with benefits, tax credits and universal credit. Adam Waterfall, branch manager at Yorkshire Building Society in Leeds, said: “As one of the initial branches that ran the programme it’s great that we will be continuing to offer this support to both customers and members of the public within our communities. In fact, nearly six out of ten appointments so far have been with non-customers. “Since the beginning of our partnership with Citizens Advice, I have been genuinely shocked about some of the stories I have heard. The issues that some local people are facing daily are at times beyond belief and the scariest aspect for me is that often they have no support network or don’t know where to turn to for help. I’ve witnessed first-hand how this partnership can provide an absolute lifeline for people to be able to have access to that vital support when they really need it.” The 18 Yorkshire Building Society branches running the scheme are Ashton-Under-Lyne, Barnsley, Bolton, Brighouse, Castleford, Dewsbury, Doncaster, Halifax, Huddersfield, Leeds, Liverpool, Manchester, Preston, Rothwell, Sheffield, Stockport, Wakefield and York.