Nespresso has cut over 200 roles in the UK while closing 11 stores during 2024, reducing its local headcount from 716 to 499. The move forms part of a broader operational review designed to align resources with current market demand and evolving customer engagement trends.
Financial filings show the UK division’s revenue edged up from £338.6 million to £340.7 million, with pre-tax profit rising to £15 million. Domestic sales increased to £309.9 million, while international revenue declined to £30.8 million. Dividends to the parent company in Switzerland fell slightly to £10.3 million.
The company has strengthened its business-to-business operations and launched a trial coffee shop concept in central London, signalling a strategic pivot toward diversified revenue streams. Filings indicate ongoing challenges from inflation, supply chain volatility, climate-related costs, and rising indirect taxes, which are influencing strategic decisions across the sector.
Nespresso continues to operate under its Swiss parent, maintaining a focus on efficiency, adaptability, and high-value product delivery.
