Wednesday, May 1, 2024

Time to prepare: PSTN and ISDN switch off occurs in December 2025

BT are ceasing their PSTN (traditional copper phone line) and ISDN (digital phone lines).

You will either need:

• Internet-Based Communication: VoIP services allow you to make calls over the internet using a broadband connection. You’ll have to subscribe to a VoIP service provider, acquire compatible VoIP hardware (IP phones or analogue telephone adapters), and configure the necessary settings to use the service. This may mean a new phone number, although some providers offer the option to retain your existing number.

OR

• A mobile network system (Mobile Communication): You can switch to mobile networks by using mobile or smartphones. This involves selecting a mobile service provider, obtaining a SIM card and activating a mobile plan.

Traditional landline phone services will stop working. WHY?

The change is being made so that all telephony services move away from the old systems that have been in place for decades to a newer, more reliable technology.

Some countries have already made the change and the rest of the world are planning on doing this soon.

You may need to get new phones, phone numbers and devices for these options.

Existing landline phone may no longer be compatible with the new communication technologies.

But in most cases the existing number (especially for businesses), should be able to be moved across (it’s called porting your number).

You’ll need to switch to other ways of making phone calls.

If you use a phone system or have an Internet connection which relies on these traditional systems, whether at work or at home, you will be affected by this change. Any service that has not already been migrated to one of the new options will simply stop working.

How can LCS help?

LCS can help you move seamlessly from the old to the new by implementing Voice Over IP (VOIP), or mobile systems. These may result in additional one-off cost to replace any incompatible handsets / systems but the on-going running costs should be cheaper than your current systems and be more reliable and provide additional functionality.

T: 01522 718192 E: support@lcsit.com W: www.lcsit.com

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